Skills
Excellent interpersonal and customer service skills
Efficient at completing tasks in a timely manner; strong time management skills
Strong critical-thinking and problem solving skills: Work Smarter, Not Harder
Proficient computer skills including: Microsoft Word, PowerPoint, and Excel, Web design, Adobe Photoshop and general computer proficiency/troubleshooting
Tech savvy; quick-to-adapt to new computer systems; natural affinity for computers since a young age
Excellent verbal and written communication skills
Confident public speaker with previous experience delivering turfgrass science and professional presentations
Skilled operator on all golf course equipment; very experienced with Toro sprayers
Extremely knowledgeable with Toro TOPCON GeoLink GPS spray system - implementation, mapping, job loading, troubleshooting, etc.
Other Work Experience
Team Lead – Ski Butlers Breckenridge/Steamboat | Winter 2015, 2016, & 2017
Front-facing customer service oriented position
Operations centered around Net Promoter Score
3+ winter seasons of experience with a customer relationship management (CRM) system
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BuyIt*Downtown – Intern | Summer 2011/2012
Webmaster and backend administration technician
Helped with client relations, new installs, and customer feedback
Implement new technology and marketing strategies
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Independent Web Designer | 2000 - 2012
Designed up to 20 websites for various clients throughout my middle, high school, and college years
Proficient with WordPress and other content management systems
University of Alabama SGA Webmaster 2009-2011